Step 1: Sign up
Get one of the WordPress Support plans. You can do this online or if you prefer to speak to us call us and we will be happy to get you started.
Step 2: Setup
We will review and test your website to get it’s current state. We check things like your site performance, SEO, broken links, security and site responsiveness. If there are issues we will discuss these with you and tell you how and when we will fix them.
Step 3: Support
Hooray!!! Site back and relax, we are now supporting your website. We manage, support and maintain everything to do with your website. From now on you will not need to worry about your website.
Frequently Asked Questions
Can you fix my website before I take out a support plan?
Yes we can, no problem.
What happens if you find issues on my website?
If we find issues during the review of your website, we will let you know of these. We will also let you know when and how much it will cost for us to fix them.
What if I want something to be changed or updated on my website?
You can use the contact us form or email us at support@excelwebuspport.com with what you need us to change and update.
How do you take payments?
We take Direct Debit. Our Direct Debits are processed by We use Direct Debit. Our Direct Debits are handled by a company called GoCardless which is authorised and regulated by the Financial Conduct Authority (FCA).Their registered number is: 597190.
We can also take bank transfer and standing orders.